An AI receptionist built for UK businesses
Every unanswered call is a customer phoning someone else. TradeHarbour answers your calls 24 hours a day, in plain British English, takes the caller's name, number and postcode, works out what the job is and how urgent it is, books it in, and sends you a written summary within seconds.
- Answered
- 24/7/365
- From
- £199/month
- Included
- 300 minutes
- Contract
- Monthly rolling
What a UK AI receptionist actually does
It is not a voicemail message and it is not a phone menu. It is a natural voice conversation that a real customer can have at 7am or 11pm, and it ends with something useful on your phone.
- Answers on the first ring, every time, including evenings, weekends and bank holidays
- Handles unlimited calls at the same time, so nobody hears an engaged tone
- Collects name, mobile number, address and postcode, and confirms them back
- Asks the right follow-up questions for your trade and flags emergencies
- Books appointments into your preferred time slots or transfers genuinely urgent calls
- Sends you a summary and full transcript by text or email straight after the call
Why UK businesses use one instead of hiring
A part-time receptionist in the UK costs well over £1,000 a month before holiday, sickness and training, and still goes home at 5pm. TradeHarbour costs £6.63 a day and never stops answering. For most trades, recovering a single job a month more than covers it.
Speaks the languages your customers speak
The receptionist detects the caller's language and can hold the conversation in Polish, Romanian, Punjabi, Urdu, Bengali, Gujarati, Arabic, Portuguese, Spanish and more. Whatever language the call happens in, your summary arrives translated into English.
Your data and your callers' data
Calls and lead records are stored in an access-controlled UK-facing database with row-level security, handled in line with UK GDPR and the Data Protection Act 2018. You get a written data-processing agreement and control over retention.
Common questions
Is this a UK service with UK voices?
Yes. TradeHarbour is built for UK businesses, uses natural British English, understands UK postcodes and address formats, and prices everything in pounds.
Do I need to change my phone number?
No. You keep your existing number and simply divert calls to the receptionist — all the time, out of hours only, or just when you do not pick up. You choose.
How quickly can it be live?
Setup usually takes a few days. We configure your greeting, questions, trade-specific qualification and booking rules, test it with realistic calls, then switch on your diversion.
What does an AI receptionist cost in the UK?
TradeHarbour's Founding Partner package is a £99 one-time setup fee plus £199 per month, including 300 call minutes. Additional minutes are £0.25 each. That works out at roughly £6.63 per day.
Hear it answer a call like one of yours
Tell us your trade and the kind of calls you get, and we will demonstrate the receptionist handling a realistic version of one.
Book Your Free Demo
Tell us how your calls work today and we'll configure a personalised demonstration around your business.
Prefer to speak to someone?
Call, message or email the TradeHarbour team directly—every option below works with one tap on your phone.